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Category: IT management

March 31, 2014February 8, 2021 by John Borwick In Enterprise Architecture, IT governance, IT management, IT project and portfolio (PPM) management, IT service management, Process improvement

Transforming IT to support on-line learning

March 5, 2014February 8, 2021 by John Borwick In IT governance, IT management, IT service management

Connecting ITSM to IT governance

February 27, 2014February 8, 2021 by John Borwick In IT management

IT “never events”

February 26, 2014February 8, 2021 by John Borwick In COBIT, HEIT, IT governance, IT management, IT service management

March 5 EDUCAUSE ITIL CG presentation on ITSM and IT governance

February 18, 2014February 8, 2021 by John Borwick In IT management, IT project and portfolio (PPM) management

Five steps to starting project management

February 13, 2014February 8, 2021 by John Borwick In IT components, IT functions, IT management, IT service management

SFIA: the Skills Framework for the Information Age

February 11, 2014February 8, 2021 by John Borwick In COBIT, IT governance, IT management

The CGEIT certification: Certified in the Governance of Enterprise IT

February 6, 2014February 8, 2021 by John Borwick In IT components, IT functions, IT management, IT service management, ITIL, Presentations

Recording: People managers in IT service change management

January 29, 2014February 8, 2021 by John Borwick In IT management, IT service management, ITIL

Where’s your ITSM tool in your disaster recovery plan?

January 24, 2014February 8, 2021 by John Borwick In IT management, Process improvement

A simple process test: repeatability

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