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Helping IT, particularly in higher education, effectively deliver value while minimizing waste.

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Author: John Borwick

John is the manager and founder of Higher Education IT Management.
May 16, 2016February 8, 2021 by John Borwick In IT components, IT management, IT processes, Process improvement, Uncategorized

Recognizing expediting

May 6, 2016February 8, 2021 by John Borwick In IT management, IT project and portfolio (PPM) management

IT project sniff test: how to tell the health of a project

April 28, 2016February 8, 2021 by John Borwick In Uncategorized

Financial options and IT demand management

April 21, 2016February 8, 2021 by John Borwick In IT management, Process improvement

Define your “process process”

April 19, 2016February 8, 2021 by John Borwick In HEIT

April 2016 newsletter

April 19, 2016February 8, 2021 by John Borwick In Higher Education, IT governance, IT management, IT service management, Process improvement

What is institutional research (IR)? and how can it help IT?

April 18, 2016February 8, 2021 by John Borwick In IT management, IT service management, ITIL

IT service management supports IT security

April 5, 2016February 8, 2021 by John Borwick In COBIT, IT components, IT governance, IT management, IT processes

An introduction to COBIT

March 31, 2016February 8, 2021 by John Borwick In Process improvement

Updated IT templates collection

March 14, 2016February 8, 2021 by John Borwick In IT components, IT management, IT processes, Process improvement

Problem-solving tool: work backwards from the goal

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