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Category: IT processes

May 16, 2016February 8, 2021 by John Borwick In IT components, IT management, IT processes, Process improvement, Uncategorized

Recognizing expediting

April 5, 2016February 8, 2021 by John Borwick In COBIT, IT components, IT governance, IT management, IT processes

An introduction to COBIT

March 14, 2016February 8, 2021 by John Borwick In IT components, IT management, IT processes, Process improvement

Problem-solving tool: work backwards from the goal

September 5, 2013February 8, 2021 by John Borwick In IT components, IT functions, IT management, IT processes, IT service management, IT services, ITIL, Process improvement

The case for a Continual Service Improvement (CSI) manager

March 21, 2013February 8, 2021 by John Borwick In IT management, IT processes, Presentations, Process improvement

Resources from “Riding the Maturity Model Wave”, plus a template

March 18, 2013February 8, 2021 by John Borwick In IT processes, PMBOK

What’s project management? and what do project managers do?

February 4, 2013February 8, 2021 by John Borwick In IT management, IT processes, Process improvement

Ban open-loop processes!

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