Connecting ITSM to IT governance
UPDATE: the recording is now available!
Here are resources related to today’s presentation to the EDUCAUSE ITIL Constituent Group, “Connecting ITSM to IT Governance.”
Blog posts elaborating on topics from the presentation:
- What’s IT governance? (also provides an example of a minimal governance structure)
- Cutting IT costs through changing service levels
- The CGEIT certification
- Chargeback vs IT governance
- Governance decision: who are your peer and aspirational schools?
Slideshare version of this presentation: