February 26, 2014February 8, 2021 by John Borwick In COBIT, HEIT, IT governance, IT management, IT service management March 5 EDUCAUSE ITIL CG presentation on ITSM and IT governance
February 20, 2014February 8, 2021 by John Borwick In Uncategorized An introduction to risk management
February 18, 2014February 8, 2021 by John Borwick In IT management, IT project and portfolio (PPM) management Five steps to starting project management
February 13, 2014February 8, 2021 by John Borwick In IT components, IT functions, IT management, IT service management SFIA: the Skills Framework for the Information Age
February 11, 2014February 8, 2021 by John Borwick In COBIT, IT governance, IT management The CGEIT certification: Certified in the Governance of Enterprise IT
February 6, 2014February 8, 2021 by John Borwick In IT components, IT functions, IT management, IT service management, ITIL, Presentations Recording: People managers in IT service change management
January 30, 2014February 8, 2021 by John Borwick In Higher Education Article about organizational change in higher education
January 29, 2014February 8, 2021 by John Borwick In IT management, IT service management, ITIL Where’s your ITSM tool in your disaster recovery plan?
January 24, 2014February 8, 2021 by John Borwick In IT management, Process improvement A simple process test: repeatability