April 21, 2014February 8, 2021 by John Borwick In HEIT, IT management, IT project and portfolio (PPM) management, IT service management, Process improvement Open-source IT templates
February 26, 2014February 8, 2021 by John Borwick In COBIT, HEIT, IT governance, IT management, IT service management March 5 EDUCAUSE ITIL CG presentation on ITSM and IT governance