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December 2013 newsletter

December 4, 2013February 8, 2021 by John Borwick In HEIT

The December 2013 newsletter is out! It covers how people start to understand improvements, the recent itSMF HE SIG panel about project management and service management, and summarizes November blog posts about process design, certifications, and change management approvals.

Related Posts:

  • November 2013 newsletter
  • September 2013 Newsletter
  • October 2013 Newsletter
  • March 2014 newsletter
  • April 2016 newsletter

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