Panel next week: “Past, Present and Future of Change Management”

UPDATE: The panel has happened! See the recorded presentation.

Next Wednesday June 12, 10 AM ET, I’ll be on a panel: “Past, Present and Future of Change Management,” organized by BrightTalk. Here’s the summary:

This expert panel will look at how Change Management has evolved to be a pivotal function in Service Transition from its original, more strict remit, as defined in the formative stages of development of ITIL and will discuss the current and future challenges that ITSM professionals will need to overcome to be successful.

We’ll give very short presentations and leave most of the time open for questions.