Here are resources related to today’s presentation to the EDUCAUSE ITIL Constituent Group, “Connecting ITSM to IT Governance.”
Blog posts elaborating on topics from the presentation:
- What’s IT governance? (also provides an example of a minimal governance structure)
- Cutting IT costs through changing service levels
- The CGEIT certification
- Chargeback vs IT governance
- Governance decision: who are your peer and aspirational schools?
Slideshare version of this presentation: