Resources from ITIL Demand Management: why August is a bad time for a presentation
UPDATE: See the recording of this presentation!
Here are resources from today’s EDUCAUSE ITIL CG presentation, “ITIL Demand Management: why August is a bad time for a presentation.”
- Workplace Management by Taiichi Ohno (HEIT book review)
- What does “Lean” mean? (HEIT blog post)
- Learn to see the three types of waste (HEIT blog post)
- Rory Sutherland: Life lessons from an ad man (TED Talk)
- The Lean Startup (talks about how to do iterative releases and progressive market testing)
- Lean IT (good summary of how to apply Lean practices in IT)
- Personal MBA books about marketing
Slideshare version of the presentation: