Our company is focused on how IT should be managed to work effectively and efficiently. We side-step hard questions about specific IT services and technologies that constitute value for higher education.
Please read Diana Oblinger’s EDUCAUSE article, “IT as a Game Changer.” (Dr. Oblinger is President and CEO of EDUCAUSE.) She does a great job of articulating how technology must work with the larger system to deliver value, and the specific types of services and outcomes that tend to be valuable:
- Improving the College Experience (Learning, Support Services)
(Aside: our blog entry “The Value of Higher Ed (for students)” attempts to provide more detail about ways in which the college experience may be valuable for students.)
- Shared Infrastructure
- Informed Decision Making
- Unbundling and Rebundling
Again, Dr. Oblinger’s article is an excellent strategic primer for outcomes that higher education IT can enable that tend to provide value to campus.