May 3, 2013February 8, 2021 by John Borwick In HEIT, Higher Education, IT management, Process improvement Why write about higher education value and costs? This is an IT blog!
April 22, 2013February 8, 2021 by John Borwick In IT functions, IT management Outside departments funding specific IT positions
April 15, 2013February 8, 2021 by John Borwick In Process improvement Learn to see the three types of waste
April 9, 2013February 8, 2021 by John Borwick In IT project and portfolio (PPM) management, IT service management, Process improvement What does “Lean” mean?
April 9, 2013February 8, 2021 by John Borwick In IT service management, ITIL What’s IT service management?–and what’s ITIL?
April 9, 2013February 8, 2021 by John Borwick In HEIT, IT management What’s a resource vs. a capability?
April 2, 2013February 8, 2021 by John Borwick In IT functions, IT management Four dangers to defining your organization’s zones of control
March 25, 2013February 8, 2021 by John Borwick In Higher Education, IT management, ITIL The Information Technology department’s role in higher education, seen through the “TPACK” model
March 21, 2013February 8, 2021 by John Borwick In IT management, IT processes, Presentations, Process improvement Resources from “Riding the Maturity Model Wave”, plus a template
March 18, 2013February 8, 2021 by John Borwick In IT processes, PMBOK What’s project management? and what do project managers do?