October 31, 2013February 8, 2021 by John Borwick In Enterprise Architecture, IT governance, IT management, IT project and portfolio (PPM) management, IT service management, Process improvement A brief introduction to enterprise architecture (EA)
October 30, 2013February 8, 2021 by John Borwick In IT management, IT project and portfolio (PPM) management, IT service management, ITIL Names for new work
October 17, 2013February 8, 2021 by John Borwick In IT management, IT service management, ITIL Explaining ITIL certifications–and how to teach ITIL Foundations
October 16, 2013February 8, 2021 by John Borwick In IT management Antecedent credibility: making people believe in your abilities before they know you
October 15, 2013February 8, 2021 by John Borwick In IT management, IT project and portfolio (PPM) management Define your vision of wild success
October 14, 2013February 8, 2021 by John Borwick In IT management, Process improvement Every IT staff member should observe the Service Desk
September 26, 2013February 8, 2021 by John Borwick In Enterprise Architecture, IT components, IT governance, IT management, IT service management, IT services, ITIL Commodity vs. differentiated IT services
September 24, 2013January 16, 2023 by John Borwick In IT components, IT functions, IT management Google Drive for simple team management
September 19, 2013February 8, 2021 by John Borwick In Higher Education Mapping the system of US higher education