July 10, 2013February 8, 2021 by John Borwick In Development lifecycles, IT management, IT service management, ITIL Software code changes vs. ITIL’s change management
July 2, 2013February 8, 2021 by John Borwick In IT management, IT service management, ITIL Who owns IT risks by default?
June 28, 2013February 8, 2021 by John Borwick In Higher Education, IT components, IT functions Should CIOs report to the President?
June 19, 2013February 8, 2021 by John Borwick In Book reviews, IT management, Process improvement Book review: “Workplace Management” by Taiichi Ohno
June 18, 2013February 8, 2021 by John Borwick In IT management, IT project and portfolio (PPM) management, Presentations, Process improvement Slides: IT project management: the process of last resort
June 18, 2013February 8, 2021 by John Borwick In Book reviews, IT management Recommended IT management books
June 14, 2013February 8, 2021 by John Borwick In IT management, IT project and portfolio (PPM) management Make work a project only when project management is helpful
June 14, 2013February 8, 2021 by John Borwick In IT management, Process improvement Hygiene factors vs. motivators: applying the lens of two-factor theory to processes
June 12, 2013February 8, 2021 by John Borwick In IT management, IT service management, ITIL, Presentations “Past, Present and Future of Change Management” panel recorded