August 21, 2013February 8, 2021 by John Borwick In Case studies, IT management, IT project and portfolio (PPM) management, Process improvement Build single sources of truth (and destroy the other sources)
May 29, 2013February 8, 2021 by John Borwick In Case studies, IT management, IT service management, ITIL, Presentations SERC ’13 Resources: Problems are Treasures