December 5, 2013February 8, 2021 by John Borwick In IT management Management habits: the weekly review
November 26, 2013February 8, 2021 by John Borwick In IT management, Process improvement Don’t overdesign processes: balance prevention with detection
November 25, 2013February 8, 2021 by John Borwick In IT management, IT project and portfolio (PPM) management Project management certifications
November 20, 2013February 8, 2021 by John Borwick In IT management, IT service management, ITIL When to approve changes for production
November 15, 2013February 8, 2021 by John Borwick In IT management, IT service management Video: what is an IT service?
November 15, 2013February 8, 2021 by John Borwick In IT management, IT project and portfolio (PPM) management, IT service management Recording: itSMF HE SIG panel on project management and service management in higher education
November 7, 2013February 8, 2021 by John Borwick In IT management, Process improvement Don’t sacrifice your process in negotiations