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Helping IT, particularly in higher education, effectively deliver value while minimizing waste.

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Author: John Borwick

John is the manager and founder of Higher Education IT Management.
April 8, 2014February 8, 2021 by John Borwick In HEIT

HEIT services will no longer be available

April 7, 2014February 8, 2021 by John Borwick In Book reviews, HEIT

List of books

April 7, 2014February 8, 2021 by John Borwick In Enterprise Architecture, Higher Education, IT management, IT service management, Process improvement

Transforming IT to support on-line learning II

April 4, 2014February 8, 2021 by John Borwick In HEIT

April 2014 newsletter

April 4, 2014February 8, 2021 by John Borwick In IT governance, IT management, IT project and portfolio (PPM) management, IT service management

An organizational hierarchy of IT needs

April 4, 2014February 8, 2021 by John Borwick In IT management, Process improvement

Individual incentives at odds with organizational incentives

March 31, 2014February 8, 2021 by John Borwick In Enterprise Architecture, IT governance, IT management, IT project and portfolio (PPM) management, IT service management, Process improvement

Transforming IT to support on-line learning

March 12, 2014February 8, 2021 by John Borwick In HEIT

March 2014 newsletter

March 5, 2014February 8, 2021 by John Borwick In IT governance, IT management, IT service management

Connecting ITSM to IT governance

February 27, 2014February 8, 2021 by John Borwick In IT management

IT “never events”

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