Book recommendations

IT service management

Project management

  • PRINCE2: Historically, the complement to ITIL for project management. More popular in the UK.
  • PMBOK (/pem’-bok/): The project management body of knowledge. The PMBOK is much less prescriptive than PRINCE2.
  • Rita’s PMP exam prep guide: although intended as a study guide, I found this book supplements the PMBOK well. Its style is very confrontational (“if you don’t know this then don’t take the test”) but I found the book helpful.

Lean

General management

See also the Personal MBA’s list of books.